Privacy policy

Last Updated: October 13, 2025
Legal Entity: Total Commercial Landscaping, LLC (dba “Eco Nursery”)
Mailing Address: P.O. Box 28, Forest Hill, LA 71430
Registered Address: 11701 Bee Cave Rd, Suite 215, Austin, TX 78738
Contact: privacy@econursery.com

1. Overview

This Privacy Policy explains how Eco Nursery (“we,” “us,” “our”) collects, uses, and protects personal information when you visit our website, interact with our forms, or use our Services.

2. Information We Collect

  • Identifiers: name, company, email, phone, address.

  • Commercial Data: orders, invoices, payment tokens (handled by processors).

  • Usage Data: IP address, browser, pages viewed, cookie IDs, device info.

  • Marketing Data: email/SMS preferences and consent records.

  • Support Data: messages and attachments you send us.

3. How We Collect Information

  • Directly from you via forms, checkout, emails, or support.

  • Automatically through cookies and analytics (GA4, Meta Pixel).

  • From partners like HubSpot, Apollo, Plantiful, QuickBooks, and SMS Sales.

4. How We Use Information

  • Provide, maintain, and improve our Services.

  • Process orders and support requests.

  • Send transactional or marketing communications with your consent.

  • Prevent fraud and maintain security.

  • Comply with legal obligations.

5. Email and SMS Marketing

By opting in, you agree to receive recurring automated messages from Eco Nursery.

We send service updates and availability emails to existing customers and opt-in contacts. You can unsubscribe or update preferences at any time at /email-preferences.
We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

6. Cookies and Tracking

We use cookies and pixels to remember preferences and analyze traffic. You can manage them via browser settings or our cookie banner. Analytics providers include Google Analytics (GA4) and Meta Pixel.

7. Sharing and Disclosures

We share data with trusted service providers only to operate the business:

  • Website and hosting (Squarespace)

  • CRM and sales tools (HubSpot, Apollo, Plantiful)

  • Accounting (QuickBooks)

  • SMS Sales communications

  • Analytics and advertising (Google, Meta)
    We do not sell personal information. If we ever engage in “sharing” for advertising purposes, we will provide a “Do Not Sell or Share” option and honor your choices.

  • Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes above and comply with legal requirements.

9. Your Rights and Choices

Depending on your location, you may have rights to access, delete, or correct your data.

  • Email opt-out: click “unsubscribe.”

  • SMS opt-out: reply STOP.

  • Cookies: manage via our cookie banner.

  • Requests: email privacy@econursery.com or submit a form at /eprivacy-request.

10. International Transfers

If data is transferred outside the U.S., we use appropriate safeguards as required by law.

11. Security

We apply reasonable technical and organizational measures to protect information, but no system is 100% secure.

12. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect their data.

13. Third-Party Links

We are not responsible for the privacy practices of linked websites.

14. Changes to this Policy

Updates will be posted here with a new “Last Updated” date.

15. Contact

Questions about privacy: privacy@econursery.com | P.O. Box 28, Forest Hill, LA 71430